Privacy Policy

PRIVACY POLICY – DEE MUSE MEMOIR
Last updated: 24th May 2025

1. Introduction

At Dee Muse Memoir, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing and shipping details (especially for custom orders).
• Order Details: Purchase history and custom order preferences.
• Website Usage Data: IP address, browser type, device info, pages visited, time spent on the site—collected through cookies and analytics tools.
• Marketing Preferences: Information you provide when signing up for newsletters or updates.

3. Legal Basis for Data Collection

We process your information under the following legal grounds:

• Your consent (for newsletter sign-ups or promotional offers).
• Contractual necessity (to process and fulfill orders).
• Legitimate interests (to improve our services and website performance).
• Compliance with legal obligations, where required.

4. How We Use Your Information

We use your information to:

• Process and fulfill journal purchases and custom orders.
• Respond to inquiries and offer customer support.
• Improve our website’s layout, content, and performance.
• Send newsletters, updates, and promotional offers (only if you have opted in).
• Comply with legal obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable laws. You may request deletion of your data at any time (see Section 8).

6. Third-Party Services

We may share your information with trusted third-party providers:

• Amazon & Lulu: All journal purchases are completed via Amazon and Lulu. Their privacy policies apply to those transactions.
• Payment Providers: Payments for custom orders are processed securely through PayPal. Their privacy terms apply to those interactions.
• Analytics Tools: We may use tools like Google Analytics to understand website usage and improve performance. These services may use cookies or similar tracking technologies.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance site functionality.
• Track visitor behavior to improve user experience.

You may disable cookies in your browser settings, but this may limit some website features.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion of your data.
• Withdraw consent or object to certain types of processing.
• Opt out of marketing emails at any time via the “unsubscribe” link or by contacting us.

To exercise your rights, email us at: info@deemusememoir.com

9. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal data from anyone under this age. If we discover we have unknowingly collected such data, we will promptly delete it.

10. Data Protection & Security

We implement industry-standard safeguards to protect your information. These include:

• Secure servers
• Data encryption (where applicable)
• Access control and monitoring

However, no method of transmission over the Internet is 100% secure. Dee Muse Memoir is not liable for breaches or unauthorized access beyond our reasonable control. Please use safe browsing practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review the policy periodically.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your data, please contact us at:
📧 info@deemusememoir.com